• Why strong, visible executive leadership is essential to moving AI from novelty to enterprise capability

• How AI adoption must go hand-in-hand with rethinking roles, workflows, governance, and service design

• Practical examples of AI initiatives delivering real outcomes, unlocking tens of thousands of staff hours, improving response times, and generating measurable savings

• Moving from curiosity and caution to capability and culture change across 300+ staff, and how clear governance, risk settings and staff empowerment create confidence to scale AI responsibly

Jarred Griffiths, Director of Strategy and Engagement, Hutt City Council