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Prashant Bakshi

Deputy Chief Executive Strategic and Corporate Services

New Zealand Qualifications Authority, Mana Tohu Mātauranga o Aotearoa

Prashant joined NZQA in February 2018 as Chief Customer Officer and took the role of Deputy Chief Executive, Strategic and Corporate Services in December 2024. He has worked across the public and private sectors in New Zealand, Singapore and India. Prashant has experience leading teams across customer channels, Customer Experience (CX), data science and AI, information technology, and corporate functions including regulatory reviews and digital transformation. Prior to NZQA, Prashant worked in various roles at the Ministry for Primary Industries. Prashant has an MBA from Victoria University, a Postgraduate Diploma in Business Administration from the Singapore Institute of Management, and a Bachelor of Science in Biotechnology and Zoology from University of Mumbai.

New Zealand Qualifications Authority, Mana Tohu Mātauranga o Aotearoa

Sessions

Day 1

8:50

Chairperson’s Opening Address

Prashant Bakshi, Deputy Chief Executive Strategic and Corporate Services, New Zealand Qualifications Authority, Mana Tohu Mātauranga o Aotearoa

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