Milica Zivanovic
Chief Information Officer
Te Kawa Mataaho Public Service Commission
Milica Zivanovic is the Chief Information Officer at Te Kawa Mataaho Public Service Commission, where she leads digital strategy, technology delivery, and information management for Aotearoa’s public service system. With a career spanning senior roles across government and industry, she has served as Deputy Chief Digital Officer and Principal Advisor at Te Kawa Mataaho, as well as CIO for Manatū Wāhine Ministry for Women. Milica brings extensive experience from Datacom and Hewlett-Packard, with a strong foundation in business analysis and digital transformation. Known for navigating complex technical and organisational challenges, she is committed to modern, people-centred digital services and strengthening the public sector’s digital capability.
SESSIONS
Day 2
12.20
Peer-to-peer roundtable discussions
Delegates will split into peer-led groups to discuss key challenges within the digital and security world under Chatham-House rules. Attendees will have the opportunity to attend 2 x 30-minute interactive sessions of their choice
A: Assuring digital service providers: Implementing security baselines, metrics and onboarding frameworks
Adwin Singh, Cybersecurity Domain Lead – CISO Office, Inland Revenue NZ
B: Building security understanding and culture across the organisation and the executive team
Denis McGrath, Cyber Security Specialist (Awareness and Education Lead), New Zealand Ministry of Foreign Affairs & Trade
C: Reimagining the role of AI, from personal productivity to organisation-wide transformation
Milica Zivanovic, Chief Information Officer, Te Kawa Mataaho Public Service Commission
D: Making change management work for digital transformation leadership
Anne Columbus, Chief People Officer, General Manager Corporate Services, Christchurch City Council
Day 2
4.20
Panel: Making change management the engine of transformation
Why do so many technology projects fail at the adoption stage, and how can early investment in change management prevent that?
What does effective leadership buy-in look like in practice, and how can senior executives model the change they expect?
How can organisations engage users meaningfully to reduce resistance and turn employees into champions of new systems?
Paula Knaap, Deputy Chief Executive, Organisational Enablement, Ministry of Regulation
Andrea Conlan, Chief Operating Officer, NZ Police
Milica Zivanovic, Chief Information Officer, Te Kawa Mataaho Public Service Commission
Anne Columbus, Chief People Officer, General Manager Corporate Services, Christchurch City Council